Payment for short slots will be taken in full once you receive your booking confirmation and invoice. In the event of a cancellation, your fee may be refunded in part or in full, at Sakura Studio Gallery's discretion.
Deposits on longer slots are to be paid at the time of your booking confirmation and are non-refundable - full payment is required prior to your workshop commencing.
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To cancel or reschedule day slots, contact us directly by emailing Sakurastudiogallery@gmail.com up 14 days before your session is due to start. For Full weekend slots and week long slots, please contact us up to 30 days BEFORE your booking is due to commence or you may still be liable for the full cost of your booked time.
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We understand emergencies happen so if anything comes up, we will always encourage you to get in contact and we will try to help and be flexible where possible. However, we must state that deposits are non-refundable, under any circumstances. We aim to help artists and creators and to do so we have to consider our costs too and a cancelled booking may not be able to be filled under short notice. We have carefully considered our approach to our booking and cancellation policies to ensure that our overheads are covered, so that we can continue to be of service to you and others in the future.